Best Practice Share: Using Tech Effectively for Clients and Teams

Struggling with how to provide direct services to your constituency when you can’t have direct contact with anyone?

Join us for this Best Practice Share with PACDC member organization, Utility Emergency Services Fund (USEF), who will present on how they have incorporated technology and re-worked how information moves through case work processes as a result of stay-at-home orders. UESF transitioned from a very traditional, paper-based social service organization into a digital organization. As UESF transitions to a digital organization, it still maintains the balance between participants who can use UESF digital intake vs those who need traditional face to face intake.

This Best Practice Share will feature opportunities to ask specific questions about your particular needs. Participants will also receive USEF’s whitepaper documenting their process with resource information you can use immediately.


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