The Chief Operating Officer (COO) is a key member of BSM’s senior management team and reports directly to the Executive Director (ED). While the ED will focus primarily on critical issues of strategy and external relations, including fundraising and networking with critical constituencies, the Chief Operating Officer (COO) will lead all internal operations of Broad Street Ministry (BSM).
They will ensure that BSM’s operations fully reflect and advance its overall organizational vision and values, strategic direction, and relevant policies and procedures to ensure successful fulfillment of BSM’s mission.
They will lead BSM’s human resources and talent development efforts, providing overall internal leadership for staff. They will also ensure that BSM’s facilities remain in good condition and able to support institutional priorities. The COO will manage and guide the Director, Social Services; Director, Concierge Services (Case Management); Manager, Volunteer Services; Facilities Manager; and Operations Coordinator. BSM is especially interested in candidates who can contribute to the diversity within our organization and assist in building an equitable and inclusive community.