City of Phila seeks Director, Neighborhood Resource Centers

Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here.

Neighborhood Resource Centers (NRCs) will be launched as a network in Philadelphia, replicating a successful national model that seeks to reduce recidivism and incarceration rates while also providing services to justice-involved Philadelphians. NRCs are neighborhood-based one-stop shops that will unite community supervision, access to citywide resources and community-based providers to provide a broad range of services to support holistic reintegration, restoration, and wellness, while also building trust between City agencies and neighborhoods.

The Office of Reentry Partnerships (ORP), in Philadelphia’s Managing Director’s Office, was formed in August 2019 with the goal of empowering returning citizens to interrupt the cycle of recidivism and build thriving communities.

The Philadelphia Adult Probation and Parole Department‘s mission is to give offenders the opportunity to become productive, law-abiding citizens. APPD is excited about partnering with the Managing Director’s Office on the Neighborhood Resource Center initiative, to make a difference in the lives of people on probation and the community through increased collaboration and coordination of services. NRC’s will be a gateway to providing community based supervision, while delivering critical programs in welcoming community- centered spaces.

The Director for the Neighborhood Resource Center (NRC) initiative will be responsible for launching the first NRC site—and subsequent sites to constitute a citywide network—which requires complex collaboration between the City of Philadelphia, the First Judicial District of Pennsylvania and APPD, and many partner organizations and communities. The NRC Director will lead a diverse team of direct and indirect reports, foster a culture of partnership and service delivery that is rooted in human dignity and safety, and manage many types of stakeholder relationships including sustained grassroots community engagement.

Summary of Duties:
– Work with ORP and APPD leadership to set the strategic direction of the Neighborhood Resource Centers initiative, including successful implementation of the first site and scaling and expansion for satellite sites, constituting a citywide network.
– Inspire and communicate expectations for the potential of NRCs to transform supervision by meeting people where they are, lifting them up, and improving outcomes for individuals and communities.
– Develop, direct, and manage research, planning, design, and implementation of various projects related to Neighborhood Resource Centers.
– Lead day-to-day and overall project management, supervise and manage performance of the Neighborhood Resource Center staff team, solving problems as they arise, and making sure work moves forward.
– Help to hire and onboard the Neighborhood Resource Center staff team leading up to the opening of the first NRC site.
– Create a continuous professional development framework to ensure that the NRC staff team understands and has the practical knowledge needed to continue innovating and expanding our work.
– Assist in fundraising and development efforts to ensure the sustainability of the initiative.
– Support a communications strategy that includes people on probation, neighborhood residents, and local stakeholders in the design, launch and ongoing operations of Neighborhood Resource Centers.
– Work closely with MDO, ORP and APPD to represent Neighborhood Resource Centers at external meetings, public and community events, and in the media, and to share learning and best practices.
– Act as liaison with APPD/ORP management, personnel and staff—sharing information and communicating regularly to increase staff awareness and engagement with new initiatives and priorities.
– Manage complex daily NRC operations including contracted vendors, case management, peer navigation services, other community services, and facility management.
– Track and maintain NRC budget.
– Develop, collect and report on metrics and quality-control measures to track both process and outcome measures for the NRC initiative.
– Initiate and renew data sharing agreements by receiving Institutional Review Board (IRB) approval through the Law Department or in partnership with academic institutions.
– Sustain operational needs as it relates to supplies, equipment maintenance, etc.

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